These Terms & Conditions (“Terms”) govern your use of the communication services provided by ACBC Management Group LLC (“Company,” “we,” “us,” or “our”), including appointment confirmations, reminders, promotional messages, emails, and SMS communications. By submitting your information or engaging with our services, you agree to these Terms.
1. Service Overview
We provide appointment scheduling, confirmations, reminders, customer support messages, and promotional offers through SMS, email, and other communication channels. These communications are intended to assist you in managing appointments and receiving relevant updates regarding our services.
2. User Consent
By providing your phone number, email address, or submitting a form on our website, you consent to receive:
Appointment confirmations
Appointment reminders
Service-related notifications
Promotional messages (only if opted in)
You may revoke consent at any time as described in the “Opt-Out” section below.
3. Eligibility
To use our services, you must:
Be at least 18 years old
Provide accurate and current contact information
Use our services in compliance with applicable laws
4. User Responsibilities
You agree to:
Provide accurate information when booking appointments
Not use our communication channels for unlawful or abusive purposes
Keep your contact details updated to ensure you receive messages
5. Appointment Communications
We send automated and/or manual notifications related to:
Appointment confirmations
Upcoming reminders
Rescheduling or cancellation updates
Follow-up messages
These communications are part of the service and may not be disabled unless you cancel the appointment or opt out (except where legally required).
6. Promotional Communications
Promotional SMS/email messages are sent only to users who opt in. You may opt out at any time via:
Your use of our services is also governed by our Privacy Policy, which outlines how we collect, process, and protect your information. You can review the Privacy Policy for details on GDPR, CCPA, and general data handling practices.
8. Compliance With Laws
We comply with:
Telephone Consumer Protection Act (TCPA)
CAN-SPAM Act
GDPR (for EU users)
CCPA (for California residents)
You are responsible for ensuring that your use of received communications complies with local laws.
9. No Warranty
Communications are provided “as-is” and “as available.” We do not guarantee:
Message delivery times
Availability of services without interruption
Error-free performance
We are not responsible for delays caused by carriers, internet providers, or third-party platforms.
10. Limitation of Liability
To the fullest extent permitted by law, ACBC Management Group LLC is not liable for:
Any damages resulting from delayed, failed, or misdirected messages
Any reliance on the content of our communications
Any indirect, incidental, consequential, or punitive damages
Your sole remedy for dissatisfaction with the service is to discontinue use.
11. Third-Party Service Providers
We may use third-party vendors to send SMS and email communications. By using our services, you acknowledge that:
Third parties may process your data on our behalf
Standard carrier messaging/data rates may apply
We are not responsible for third-party service interruptions
12. Opt-Out & Unsubscribe
You may opt out of promotional messages at any time:
Opting out of promotional messages does not affect appointment-related communications, unless legally required.
13. Intellectual Property
All content, branding, communications, templates, and materials provided by ACBC Management Group LLC remain our exclusive property and may not be copied, distributed, or reused without written consent.
14. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes must be resolved in the courts located in Orange County, California.
15. Modification of Terms
We may update these Terms from time to time. Continued use of our services after updates constitutes acceptance of the revised Terms. The “Effective Date” will reflect any changes.
16. Contact Information
For questions about these Terms, please contact:
ACBC Management Group LLC 2102 Business Center Dr, Irvine, California, US, 92612 Phone: +1 619-566-7798 Email: [email protected]
